We have compiled a list of questions frequently asked by customers when they choose to work with an Interior Designer.

1. How much will it cost?

You can retain us on an hourly basis, or we have a range of packages available to select from. We can also can create a personalised package to suit your needs. See our Design Services for more information and pricing.

2. How long will it take?

It depends on your requirements but we will give you an estimate with your quotation, after first spending time with you to understand your project.

3. Will my designer tell me what to choose?

No, not all! Your interior designer will narrow down your options, based on prior discussions with you, and guide you in the right direction when it comes time to making your selections. Ultimately the choice is yours.

4. What services do you provide?

We provide a range of services from a simple paint scheme through to complete new build with comprehensive project management.

5. How does the process work?

First of all we spend an hour with you to get an idea of what you require. We then select or create a package to suit your needs and budget. We then guide you through our step by step process ensuring all aspects have been addressed. We always ensure we gain your approval and sign-off at each step along the way.

6. What is the difference between an architect and an interior designer?

An architect generally deals with the structural elements of the build, the plans, council consent etc and an interior designer deals with the aesthetic elements such as flooring, fabrics, wallpaper and paint colours etc.

7. Do you have a particular style?

We work with you to establish your style. We do this by considering likes and dislikes and asking the right questions. We then go on to create an exclusive design for you, making your house in to your home.

8. Can you provide quotes on products?

Yes – we can offer competitive quotes on many of the products required through our approved suppliers.

9. How involved can I be?

You can be involved as much or as little as you like. Once we’ve established your style you may prefer us to get on and take care everything for you, especially if you are very busy. We also love working alongside our clients, creating great memories around the process and often shopping together for your special pieces.

10. Will my designer manage any sub-trades required?

Yes – we find many clients prefer us to deal with any sub-trades. It can be confusing if you are not used to industry terminology and practices or you may just be too busy. Regardless we will keep you fully informed.

11. What if I don’t love my design plan? What’s your refund policy?

Our design packages are designed as a go-to guide for your space. We work with the information that you give us, and strive to provide the best solution possible for your space and budget. If something is not right, we are happy to revisit any project, up to one design or specification revision, free of charge. Say you like the Scandinavian style nursery design but feel you would like more vibrant colour way, no problem, we can make changes to add colour pops. Don’t worry, you won’t hurt our feelings, after all – it’s your space not ours!

If you feel for any reason that we have missed the mark, or if there is any portion of your design that you don’t like or don’t understand just let us know, we are happy to help answer questions relating to the original design. If you have any new questions or need help with other rooms then we are happy to advise you of our hourly rate, or cost to respond by email.

12. Do you offer gift certificates?

Belhams Interiors design packages are a great gift – a family member may be having a baby and you want to gift a nursery makeover, or your parents may be downsizing and need some new inspiration for repurposing their furniture into that new apartment! Once we receive payment, we’ll provide you with a printable personalised certificate so you have something physical to slide into a wedding card or place under the Christmas tree. We are also happy to post these on your behalf, with a beautiful card free of charge. Email us for more information.

13. I just need some help with the items I already have – do you offer a styling service?

Yes, if you live in the greater Taranaki area we can easily come to you. Our Room Styling service is a great option if you need a little more help pulling your room together. If you live outside the Taranaki area, Email us for more information.

14. How can I connect with Belhams Interiors?

We are online at FacebookPinterest, and Instagram. We also have a blog where we feature interior design inspiration from NZ and around the world. You can sign up for our monthly newsletter which provides design tips, a round up of the latest design trends, and our favourites catching our attention each month.

If you cannot find an answer to your question in our list of Frequently Asked Questions (FAQs), please do not hesitate to contact us. We would love to hear from you and help you in any way we can.